Senior Strategic Key Account Manager

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Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

The Strategic Key Account Manager will lead and develop long term sustainable relationships with one of our Global Strategic Partners, to drive profitable and sustainable market share growth within footwear in both Lifestyle and Performance. You will be responsible for leading a team and providing strategic insight as well as a hands-on approach to upselling New Balance products. You will also be responsible for interpreting and implementing the New Balance Global plan for JD in Europe for Footwear.

We offer hybrid working and a flexibility to working hours to accommodate for a healthy work life balance. You will be required to travel to sites across UK and Europe on a regular basis.

MAJOR ACCOUNTABILITIES:

  • Represent the assigned key account internally as an ambassador towards all aspects of business.

  • Responsible for continuing to evolve the account strategies, formalising plans in collaboration with the sales planning team and GBU Sales Manager.

  • Achieve or exceed all footwear sales targets in line with the overall strategy.

  • Be creative in fast fashion and the ability to recognise the younger end-consumer.

  • Ensure up to date and in-depth product knowledge.

  • Provide realistic plans and forecasts on account performance across short, medium and long-term periods.

  • Monitor sell-out and the order book continuously and proficient using excel.

  • Work closely with sales planning to support product forecasting monthly and seasonally.

  • Analyse weekly sell through data and communicate to key collaborators.

  • Develop action plans to achieve monthly order book conversion and regular occurring trade catch ups with key account

  • Inventory management and FTS replenishment

  • Work closely with customer services/finance and logistics to coordinate revenue responsibility

  • Provide structured key account feedback on our product and on competitor product innovations

  • Be a leader for the wider account and sales team and coordinate the Footwear sales team working across the account.

  • Spend regular time with key account at their headquarters

  • Support order reconciliation, price checks and order book phasing

  • Work closely with internal credit control department.

  • Support forecasting the monthly order book and conversion on a weekly basis.

REQUIREMENTS FOR SUCCESS:

  • A degree or equivalent experience in sports or fashion related subject, or relevant industry experience

  • Experience working with large key accounts across multiple location, ideally EMEA

  • Proficient with Microsoft Excel

  • Experience within a key account selling environment

  • Experience of leading people

  • Excellent communication and negotiating skills

  • Knowledge of local and regional markets’ consumers, economic environment and commercial needs

  • Previous sales experience ideally within the sport / fashion sector

  • Great teammate

BENEFITS:

  • Car allowance / company car

  • Discretionary Bonus Opportunity

  • Private Medical Insurance

  • Dental Scheme

  • Pension Scheme

  • Flexible Working Hours (07:00 – 10:00 start, 15:00 -18:00 finish)

  • Hybrid working (3 days on-site)

  • 25 days Annual Leave per year

  • Life Insurance

  • On Site Gym

  • Employee Discount

  • Opportunity to work abroad for four weeks per year

  • Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment.  We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

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