Senior HR Manager, EMEA – 12 month FTC

Date posted:
Company: New Balance
Location: Warrington (England), N/A
Job Type: Full-Time

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.


The purpose of this role is to provide long-term strategic HR support to the business whilst also managing operational needs.  The role is highly focused on ensuring our organisation is fit for the future and continues to evolve through our associates capabilities.  This is a highly commercial role which partners with key leaders and acts as an energising change agent for the organization in order to build a high performing, highly engaged, agile organization across Europe.

This is a 12 month FTC, based in our EMEA Head Office in Warrington. We offer hybrid working and a flexibility to working hours to accommodate for a healthy work life balance. Ideal candidates must be able to start end of April/ beginning of May 2023.


  • Work in partnership with leaders, key stakeholders and HR colleagues to shape, develop and deliver HR plans and solutions in line with the needs and priorities of the business
  • Lead workforce planning for own areas to ensure our business is set for future growth – Identify future capability and skills requirements for own areas of the business and develop succession plans which enable us to bridge gaps and build talent
  • Continuous review of future needs of the business and how the people plan can support this
  • Act as a change agent and support leaders in driving and managing organisational change, providing insights to help the business fully explore a range of organizational options
  • Collaborate with the Snr HR Director and peers in the development of the HR strategic planning process
  • Provide strategic input to support decision making at senior level
  • Strong focus on utilising data to drive decision making and provide management information to stakeholders as required
  • Build and maintain effective relationships with global HR Centres of Excellence to offer a regional perspective
  • Lead direct reports across multiple countries both remotely and in person
  • Ensure consistent, fair and accurate application of employment legislation in all locations
  • Coach and mentor own team to deliver enhanced performance and best in class HR provision
  • Streamline processes and systems to improve ways of working, driving efficiency & scalability as our business grows
  • Provide and communicate clear policies and practices on all key employment matters
  • Work in partnership with wider HR team to develop programmes which enhance employee relations and associate engagement eg recognition
  • Partner with Reward Manager to ensure competitive and fair compensation levels in line with company strategy and market positioning
  • Collaborate with Internal Communications Manager to drive associate engagement
  • Work closely with Talent Acquisition on recruitment and selection from initial requirement planning through to on-boarding
  • Support Talent Development with the ongoing People Pay Performance process, ensuring learning and development requirements are identified and encourage a culture of learning
  • Collaborate with Talent Development and Talent Acquisition to support our Talent Management processes
  • Hands on operational HR support to own areas of the business
  • Provide coaching and advice on employee relations issues to associates and managers
  • Carry out research into best practice for HR and develop HR policy and procedures, ensuring consistency in application and practice across the organisation
  • Role model for NB values and behaviours, be a champion for DE&I, community connection and well-being activities and act as an ambassador for the HR function
  • Lead and participate in HR and cross-functional projects

UK based role – covering UK, Ireland, France, Italy, Germany

  • Lead the Corporate HR agenda across own and other countries to drive consistency
  • Oversight of HRIS (Workday), sharing knowledge across the team and manage continuous improvement to meet regional needs
  • Manage Headcount reporting and forecasts for HR/Finance and manage financial information and budgets in scope



  • Strong track record in partnering with key stakeholders and delivering results
  • Proven results in organisational design and development and change management
  • Significant HR experience gained from working in a multi-national, matrix led businesses
  • Comprehensive working knowledge of local employment laws in Europe
  • Integrated HRIS experience (Workday highly desirable)
  • Advanced proficiency in MS Office including Microsoft Excel
  • Retail experience or Corporate experience depending on location


  • CIPD level 7 qualified or local equivalent at degree level
  • SHL certified advantageous


  • Highly commercial approach with a thorough grasp of business operations
  • Able to immediately gain credibility at a senior level and provide insights which are valued by stakeholders
  • Outstanding influencing skills at a senior level with a highly collaborative approach
  • Exceptional coaching skills at a senior level
  • Decision maker, solutions focused and takes accountability for decisions made
  • Proactive self starter, assertive, resilient and tenacious
  • Highest levels of integrity and professional credibility
  • Energy, drive, positive outlook and willing to take on new challenges
  • Analytical skills and attention to detail


  • Willing and able to travel
  • Fluent in English (other European languages would be beneficial)

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment.  We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.