E-Learning Specialist – FTC 12 months

Date posted:
Company: VF Corporation
Location: Nottingham (England), N/A
Job Type: Full-Time

VF Corporation is looking for an outstanding Customer Service E-Learning Specialist to join our Centre of Excellence Team in Nottingham.

Before talking about the role… you may ask “Just who is VF?”. Well, we are the global company behind some of the world’s leading lifestyle brands, such as Vans, Timberland, The North Face, Dickies Life, Supreme, Napapijri, Eastpak and Kipling.

As one of the largest apparel providers in the world, we are passionate about finding great people to join our extended family.

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Let's talk about the role!

Our Centre of Excellence (COE) provides operational support to the Supply Chain Customer Service function, ensuring accurate and consistent reporting, process management and compliance, training and operational readiness for change implementation. Making sure People, Processes and Systems are aligned to deliver the best service to our Customers.

As the E-Learning Specialist within our Centre of Excellence (COE) you will have the responsibility of enhancing the learning experience of the Customer Service team through developing content, driving the e-learning strategy and supporting the learning programme led by the CS COE Training team.  

How You Will Make a Difference:

  • You will convert and develop basic/non-interactive/traditional training content into fully interactive, engaging, and motivational digital learning using Elucidat authoring tool.

  • You will work with the training team to design and develop SCORM compliant e-learning.

  • You will develop storyboards and scripts for e-learning and virtual live training.

  • You will upload and configure e-learning content into learning management system.

  • You will be preparing design assets – including imagery, animation, and video – using Premier Pro, Photoshop, Illustrator, and After Effects.

  • You will integrate emerging instructional methods and technologies into e-learning.

  • You will analyse, select, and integrate appropriate learning approach and technologies and apply learning theory.

  • You will support the coordination of learning programmes and the administration and reporting of any learning activity.

  • You will have the ability to work independently and as part of the Customer Service COE Training team and across the business to see the e-learning project through to delivery and follow-up.

  • You will work collaboratively to successfully drive blended learning, embedding e-learning culturally into the organisation.

  • You will support facilitated activities and support programme launches – both face to face and virtually and act as a subject matter expert in CS COE for e-learning strategy and content, helping upskill the wider training team on e-learning content creation.

Skills for Success

  • You will have the ability to multitask and excel in a fast paced and international environment and will have proven working experience in learning and development or a training team.

  • You will possess technical skills with Elucidat, Workday, Adobe Creative Suite, Microsoft Office and Project management.

  • You will have the ability of utilising effective communication skills in visual, oral and written form to articulate complex concepts.

  • You will have excellent time management and stakeholder management.

  • You will have great communication skills in English. Any other European language would be great but not essential.

What's in it For You

We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package.

  • A supportive feedback-based culture where respect and integrity guide us in what we do

  • Hybrid/flexible work

  • An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together

  • 50% employee discount on all VF brands both in store and online

  • Subsidised canteen and break out areas offering complimentary hot drinks

  • Health Shield membership and access to numerous health and wellbeing initiatives

  • 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off

  • 12% contributory smart pension scheme (8% on us, 4% from you)

  • Free secure onsite parking and discounts with local public transport

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.