Digital Accounts Merchandise Operations Coordinator – THE NORTH FACE

Date posted:
Company: VF Corporation
Location: Stabio (TI), N/A
Job Type: Full-Time

We are looking for an outstanding Merchandise Operations Coordinator to join our EMEA Digital Accounts team of The North Face in Stabio, Switzerland.

The North Face is the premier exploration company in the world. We spark curiosity.  We dare to disrupt.  We create communities.  And we lead with integrity.  We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

The North Face is a subsidiary of VF, the world’s largest apparel and footwear company comprised of over 10 brands.

Let's talk about the role!

You will be responsible for all operations activities of the North Face on Zalando, About You, El Corte Ingles Digital and JD Dropship marketplaces: from the end-to-end onboarding to the visual merchandising of all The North Face assortment.

Processes include the management and maintenance of master data & line list, sample buying, product content and marketplace analysis. You will also support on dashboard creation and maintenance and wholesale orderbook order entry support and reconciliation process.

You will work closely with Merchandise planners and Sales team but also with other departments such as Marketing, Demand Planning and VF Central Digital functions.

How You'll Make a Difference:

  • Take full ownership of on boarding process managing the complete article lifecycle from bringing the articles online to ensuring they are taken offline after the season or retagged.

  • Optimizing products' visibility on accounts platform ensuring content is displayed in the most accurate way possible

  • Build a solid and close collaboration with brand operations to optimize on time onboarding and speed to market across both digital wholesale and marketplace’s business models

  • Propose and implement improvements on PDP quality driving sell out performances for all accounts managed

  • Support the sales and merchandising team with the daily running of the business, and work with Marketing to content post-production budgets

  • Own the sample buy process for Zalando Wholesale and digital marketplaces, making sure standards are respected

  • Working with various 3rd parties and a cross functional teams to execute all site updates such as navigation and bugs fixing.

  • Support Zalando Wholesale Sales team on operations activities: order entry support and order reconciliation, creating analysis and dashboards on business advancement

Skills for success:

  • University Degree or equivalent, preferably in a business-related subject

  • Preferable 3 years in a merchandising ops role or equivalent, digital business is a plus

  • English fluent (written and spoken)

  • Excellent computer literacy (MS Office, especially Excel)

  • Strong analytical skills

  • Great sense of ownership, organization, ability on decision making and problem solving

  • Team oriented, able to create positive and collaborative working environment

  • Flexibility and adaptability to work on a fast-changing environment

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at 

What’s in it For You  

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.


  • A supportive feedback-based culture where respect and integrity guide us in what we do 

  • An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together 

  • Be part of an iconic lifestyle brand in a multi brand, multi countries organization 

  • On site gym offering health and well-being initiatives 

  • A discount card with 50% on all VF brands 

  • Break out areas offering complimentary hot drinks 

Free to Be, Inclusion & Diversity   

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.  

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. 

If you like what you have read and want to join our team then we would like to hear from you