Senior Manager, Partnership Stores & Franchise Operations

Date posted:
Company: VF Corporation
Location: Stabio (TI), N/A
Job Type: Full-Time

VF Corporation is looking for an experienced Senior Manager Partnership Store & Franchise Operations to join our Retail Store Operations team in Stabio, Switzerland.

Let’s talk about the role!

As a Senior Manager Partnership Store & Franchise Operations, you will be responsible for:

  • Enable & support the definition and implementation of a corporate PSS operations strategy 

  • Manage and maintain essential processes that enable the business to operate and thrive. 

  • Drive key governance processes to ensure execution within agreed guidelines and processes 

  • Set up and define data validation (audit) checks and ensuring consistent brand compliance and completeness is guaranteed 

  • Standardize & facilitate the PSS onboarding process 

  • Initiate and maintain vendor relationship/success processes in close collaboration with the related product teams 

  • Identify opportunities in existing processes/systems to increase efficiency and productivity by developing and leading continuous improvement initiatives across all service providers and initiate best practices sharing across PSS/franchise partners and internally within VF in EMEA 

  • Facilitate financial performance metrics consolidation and data sharing. 

  • Support Franchise/Brand teams to prioritize and drive new (country) implementations

  • Be the central point of contact for brand PSS/Franchise teams for all project coordination and PSS/Franchise related training.

  • The creation and updates of franchise partner specific briefing documents for both internal and PSS/Franchisee use. 

  • Develop a comprehensive retail toolbox for future use. 

  • Help to align the PSS/Franchise “retail” capabilities with our owned & operated retail footprint. 

Skills for success:

  • Bachelor's Degree in Business Management or equivalent combination of education and experience will be considered. 

  • 3-5 years of “on hands” Operations experience is required.

  • Advanced Excel skills. 

  • Previous experience working with a franchise and license setup is a must, alternatively, deep retail experience with large, global branded retail organization would be an advantage. 

  • Experience working with technical and business teams for requirements gathering is a plus. 

  • Multi-channel experience is desirable. 

  • SAP/Cognos knowledge is a plus. 

  • Exposure to consultancy with retail or internal FMCG project exposure is a plus. 

  • Proven track record in relationship management and organizational skills.

  • Fluent in English both in writing and verbal communication.

  • Ability to influence change outside of span of control and build stakeholder support.

  • Strong critical and analytic thinker who can solve complicated problems with elegant solutions Resourceful and quick-to-learn new skills. 

  • Demonstrated ability to create and implement new processes and proven ability to reflect critically on performance and process improvement. 

  • Self-starter, comfortable making some decisions without managerial support. 

  • Be comfortable presenting and leading meetings for large and small audiences. 

  • Ability to shift between abstract strategic discussions and operational details to be able lead a very diverse project portfolio. 

  • Demonstrate strong project management toolkit taking the lead prioritizing numerous tasks and projects simultaneously.

What's in It for You?

  • Career ownership, enabling you to build your knowledge and experience across different brands and even different countries

  • A supportive feedback-based culture where respect and integrity guide us in what we do

  • Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally

  • An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together.